Writing a memo to co-workers and employees takes finesse. Especially when conveying requests or bad news, establishing goodwill and workplace morale is essential.
Regardless of the reason, following the rules of thumb listed below will help ensure that your memo yields positive results. Keep your memo specific, concise and respectful.
Whether you are addressing a potential client or fellow employees, your recipients deserve to be treated with common courtesy. Know your target audience. Customer service memos can address a variety of readers. If you are a manager, you may wish to address current company personnel regarding customer service policy and procedures.
If you are a customer service representative, you may be writing to potential or current clients.
Each of these target audiences have different needs and expectations. Having your target audience's needs and expectations first and foremost in your mind as you begin drafting your customer service memo will ensure that you assume the correct tone when composing your email.
Assign your customer service memo a subject line that is specific and appropriate to the email that is to follow. Be as specific as possible. If you are using a template to compose the customer service memo, use a subject line that at least covers the topic you are addressing in a way that will alert your recipients as to the content you plan to address.
If you are replying to a prior email, do not use the automatically generated "Re: Make your point obvious at the very beginning of the email.
Even if you are using a template, be sure that your memo is addressing a concern that is easily distinguished in the first or second line. This will ensure that your readers know that your memo directly affects them and will make it more likely that they will continue reading.
This is particularly important in email communication, as many recipients assume messages that do not directly concern them are "spam", that is, "junk mail".
Check your grammar, punctuation and spelling before you send your memo. This may seem obvious, but forgetting to check correspondence for grammatical errors is a very common mistake made by professionals in every field.
Typos not only make your memo sloppy, they also make your correspondence seem unprofessional and discredit the message you are attempting to convey. Be sure to thank your readers.
Leave the reader with the impression that you appreciate the time that they have spent reading your memo and provide contact information they can utilize should they have any questions or concerns.
Cite this Article A tool to create a citation to reference this article Cite this Article.The sample transfer letter templates for free download allow you to subtly put the reasons of transfer, the requirements of the targeted place and the possibilities in future regarding the employee into the correct perspective and present it in the letter.
May 19, · How to write a letter to my boss for permission. I am going to take one hour permisison on tommorrow. how to write a mail to him.
Can some one help me. Aug 20 rashgang + 1. Dear Sir/Ma'am, This is to inform you that tomorrow the 4th of July, I need to take leave from the office from 10am - 2pm.
I shall be back to work by 2pm. How to Write a Memo.
Memos are a great way to communicate big decisions or policy changes to your employees or colleagues. It's important that you take the time to craft a good memo so your message comes across how you want it to.
The “Opportunity to Improve” letter is the formal mechanism by which employee in writing of the critical element(s) in which he or she is failing, what is needed to bring performance up to a minimally Be sure to document the employee's progress and to provide any appropriate assistance.
4. Seeking to make a dent in the intractable problem of obesity—a condition affecting roughly one-third of U.S. adults and costing companies more than $73 billion a year—businesses are.
When writing this letter of appreciation to the employee, be sure to let your employee know that he or she should feel proud or accomplished for what has been done at work.
Give specific examples of how their actions sets them apart from the rest of the organization.